store policy

TERMS & CONDITIONS 

Ma Sita' provides the content and services available on this website to you subject to the following terms and conditions and our privacy policy. By ordering products from our website, you confirm that you accept our Terms & Conditions. 

Once your order is submitted,  we are not able to make any changes - including product changes, new address information, or cancellations. Please make sure all of your order information is correct before submitting your order.

The cost of our ingredients & packaging materials varies and we reserve the right to revise our product prices. 

Whilst every effort is made to accurately describe our products, there may be slight variations in product color, packaging or specification. 

All our products are made to order. Please allow up to 5 -7 working days for your order to be processed & shipped.

When ordering in the run-up to big public holidays, please expect delays.

We do not accept responsibility for the misuse of our products. It is the responsibility of the customer to use the products with discretion and check with a professional if in doubt. Pregnant women are urged to not use the products because some natural ingredients, essential oils, in particular, may cause sensitivity and Ma Sita' will not be held responsible for such occurrences. Please always do a patch test before use.